1. Introduction
Brainjam is an online learning platform designed to support interactive learning through scenarios, challenges, and puzzle-based activities. By using the platform, you acknowledge that certain information may be processed in order to provide access, maintain functionality, and improve the user experience.

2. Information We May Collect
Depending on how the platform is used, Brainjam may collect and process information such as:

• name and contact details

• account and login information

• organisation or team affiliation

• platform usage data

• session activity and engagement data

• technical information such as browser type, device information, and IP address

This information is collected only where relevant to platform access, service delivery, communication, analytics, and improvement.

3. How We Use Information

• Information collected through the platform may be used to:

• provide access to the platform and its features

• manage user accounts and permissions

• support learning experiences and platform functionality

• monitor engagement and usage

• improve platform performance and content delivery

• communicate important updates, support information, or service-related notices

• maintain platform security and prevent misuse

4. Organisational Access
Where Brainjam is provided through an organisation, some user information may be processed in connection with that organisation’s access to the platform. This may include account setup, participation records, and limited usage information relevant to internal learning and development purposes.

5. Content and Analytics
Brainjam may use platform data, participation trends, and engagement insights to understand how the platform is being used and to improve future learning experiences. Any reporting or analytics shared at organisational level should be limited to appropriate and relevant purposes.

6. Data Storage and Protection
Brainjam takes reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, or disclosure. While every effort is made to maintain security, no digital system can guarantee complete security at all times.

 

7. Data Sharing
Personal information is not sold or shared with third parties for marketing purposes. Information may only be shared where necessary for:

• platform hosting or technical support

• service delivery

• legal or regulatory obligations

• protection of platform rights, safety, or security

Any third-party service providers involved in operating the platform are expected to handle data appropriately and securely.

8. Data Retention
Personal information will only be retained for as long as necessary to support the purposes for which it was collected, including account management, platform operation, legal obligations, and legitimate business needs.

9. User Rights
Depending on applicable law, users may have rights in relation to their personal data, including the right to request access, correction, deletion, restriction, or objection to certain types of processing. Requests can be made using the contact details provided below.

10. Cookies and Technical Tools
Brainjam may use cookies or similar technologies to support essential platform functions, improve usability, and gather general usage insights. Additional information about cookie use may be provided separately in a Cookie Notice, if required.

11. Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in the platform, legal requirements, or operational needs. Continued use of the platform after updates are posted constitutes acknowledgement of the revised policy.

12. Contact
For questions about this Privacy Policy or the handling of personal data, please contact:
Email: [Insert email address]
Company / Organisation: [Insert company name]
Address: [Insert address]